EasyFlow POS Privacy Policy

Welcome to EasyFlow POS. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our Point of Sale application.

1. Information We Collect

1.1 Business Information

• Business details: Business name, address, contact information
• Employee information: Names, roles, contact details of staff members
• Customer information: Customer names, contact details, purchase history

1.2 Transaction Data

• Sales records: Products sold, prices, payment methods, dates
• Inventory data: Stock levels, product details, pricing information
• Payment information: Cash, M-Pesa transaction codes, credit sales records
• Receipt details: Transaction IDs, itemized purchases, totals

1.3 Device Information

• Device identifiers: IP address, device model, operating system version
• Usage data: How you interact with the app, features used
• Camera access: For barcode scanning functionality (optional, permission-based)

2. How We Use Your Information

• To provide and maintain our service: Process sales, manage inventory, generate reports
• To improve user experience: Analyze usage patterns, optimize features
• To communicate with you: Send important updates, security alerts, support messages
• To comply with legal obligations: Maintain accurate transaction records
• To prevent fraud: Monitor for suspicious activities, ensure transaction security

3. Data Storage and Security

3.1 Where Your Data Is Stored

• Local device: Some data may be cached locally for offline functionality
• Our secure servers: All business data is stored on encrypted servers
• Your own database: As a POS system, your data resides in your dedicated business database

3.2 Security Measures

• SSL/TLS encryption for all data transmission
• Secure password hashing and authentication
• Regular security audits and updates
• Access controls and role-based permissions
• Automatic session timeout for inactive users

4. Offline Functionality

EasyFlow POS supports offline mode. When you use the app offline:

• Transaction data is stored locally on your device
• Data is automatically synced to our servers when connection is restored
• Local data is encrypted and protected
• You can view and manage pending sync operations

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share data only:

• With your consent: When you explicitly authorize us to share information
• For legal reasons: To comply with applicable laws, regulations, or legal processes
• With service providers: Trusted third parties who assist in operating our service (e.g., hosting providers) under strict confidentiality agreements

6. Your Rights and Choices

• Access: You can request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your data (subject to legal retention requirements)
• Export: Export your business data in common formats
• Opt-out: Disable non-essential data collection

7. Data Retention

We retain your data for as long as your business account is active or as needed to provide services. You can request data deletion upon account closure, though some information may be retained for legal compliance (e.g., tax records).

8. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any material changes by:

• Posting the new policy on this page
• Updating the "Last Updated" date
• Sending an in-app notification for significant changes